Has Your Information Changed?
Use this easy form to give us your new contact information. Please allow at least 24 hours for a customer service representative to follow up by phone to verify your identity and confirm changes.
Need A Little Help?

If you need help updating your contact information, please contact our Customer Service department:
First Response Inc.
4970 SW Griffith Dr. Suite 100
Beaverton, OR 97005
Phone: (800) 862-4880
Fax: (503) 207-5301
Monday – Friday
8:00am to 5:00pm






y, which can help you save on energy costs.
Color: white with a light almond paddle included

s provides the connected convenience modern lifestyles demand. The smart dimmers, switches, and outlets connect to a control panel to provide home automation from the Total Connect app, or to all popular voice assistants.




Backlit Display: Yes (times out after 5 Minutes when AC power is lost)
Backup Battery: 24-Hour, 7.2V, 6x600mAh, NiMH

Our smoke and carbon monoxide (CO) detector is a two-way, professionally monitored, wireless, combination smoke/heat and CO detector. More advanced than a standard battery-operated smoke detector, it provides true multi-threat detection and can react faster to real danger. Our combo detector also audibly announces the threat so young children and other family members know what to do.
One-Go-All-Go: Yes
Image Sensor Type: CMOS
RF Frequency: 2:4 GHz